FFT- Results 2025

Between January and September 2025, 80.6% of our patients rated us as good or "very good" 

Thank you to the 542 patients who have taken the time to complete our Friends and Family Test so far this year. Your insights are invaluable in helping us improve our services and ensure that we meet your needs and expectations.

We appreciate your effort and dedication in providing us with this feedback. Your opinions not only guide our improvements but also motivate us to continue delivering quality care.

Thank you to the 48 patients who took the Friends and Family Test in September 2025

When asked the following question:

Overall, how was your experience of our service?

32 answered very good

15 answered good

3 answered neither good nor poor 

8 answered poor

5 answered very poor

1 don’t know 

 

 

 

 

 

 

 

 

Thank you to the 45 patients who took the Friends and Family Test in August 2025

When asked the following question:

Overall, how was your experience of our service?

34 answered very good

6 answered good

2 answered neither good nor poor 

3 answered poor

5 answered very poor

0 don’t know 

 

 

 

 

 

 

 

 

Thank you to the 62 patients who took the Friends and Family Test in July 2025

When asked the following question:

Overall, how was your experience of our service?

35 answered very good

16 answered good

4 answered neither good nor poor 

3 answered poor

2 answered very poor

2 don’t know 

 

 

 

 

 

 

 

 

Thank you to the 68 patients who took the Friends and Family Test in June 2025

When asked the following question:

Overall, how was your experience of our service?

41 answered very good

13 answered good

2 answered neither good nor poor 

8 answered poor

3 answered very poor

1 don’t know 

 

 

 

 

 

 

 

 

Thank you to the 64 patients who took the Friends and Family Test in May 2025

When asked the following question:

Overall, how was your experience of our service?

32 answered very good

15 answered good

3 answered neither good nor poor 

8 answered poor

5 answered very poor

1 don’t know 

 

 

 

 

 

 

 

 

Thank you to the 64 patients who completed our Friends and Family Test in April 2025

When asked the following question:

Overall, how was your experience of our service?

38 answered very good

18 answered good

4 answered neither good nor poor 

1 answered poor

3 answered very poor

0 don’t know 

Thank you to the 77 patients who completed our Friends and Family Test in March 2025

When asked the following question:

Overall, how was your experience of our service?

47 answered very good

12 answered good

14 answered neither good nor poor 

2 answered poor

2 answered very poor

0 don’t know 

Thank you to the 53 patients who completed our Friends and Family Test in February 2025

When asked the following question:

Overall, how was your experience of our service?

23 answered very good

19 answered good

6 answered neither good nor poor 

1 answered poor

5 answered very poor

0 don’t know 

Thank you to the 61 patients who completed our Friends and Family Test in January 2025

When asked the following question:

Overall, how was your experience of our service?

40 answered very good

15 answered good

4 answered neither good nor poor 

1 answered poor

1 answered very poor

0 don’t know 

FFT- Results 2024

Between January and December 2024, 84.1% of our patients rated us as good or "very good" 

Thank you to the 440 patients who took the time to complete our Friends and Family Test. Your insights are invaluable in helping us improve our services and ensure that we meet your needs and expectations.

We appreciate your effort and dedication in providing us with this feedback. Your opinions not only guide our improvements but also motivate us to continue delivering quality care.

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