New Surgery | How We Use Your Information
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How We Use Your Information

We collect and hold data about you for the purpose of providing safe and effective healthcare.
Your information may be shared with our partner organisations to audit services and help provide you with better care.
Information sharing is subject to strict agreements on how it is used.
We will only share your information outside of our partner organisations with your consent.
If you are happy with how we use your information you do not need to do anything.
If you do not want your information to be used for any purpose beyond providing your care please let us know so we can code your record appropriately.
You can object to sharing information with other health care providers but if this limits your treatment options we will tell you.
Our guiding principle is that we are holding your information in the strictest confidence.
For more information about who are our partner organisations and how your data is used please see the privacy notice on our website or ask at reception.
What is this Privacy Notice about?

Our Privacy Notice provides a summary of how we use your information. Here, we’ll tell you about information we collect and hold about you, what we do with it, how we will look after it and who we might share it with.
It is part of how we ensure we are open and transparent in the data processing activities we carry out in order to meet our health care obligations.
We will keep our privacy notice under regular review. This privacy notice was last reviewed in January 2019.
How do I Access my Medical Records?

Under the General Data Protection Regulation 2018, patients are entitled to access their medical free of charge. If you would like a copy of your medical records or any information we hold on you, you will need to complete a Subject Access Request (SAR). You can download a copy of our Subject Access Request form via the link below.
Please note, if you are under 16 years old, your parents or adults with parental responsibility will do this on your behalf.
Although, if you are over 12 years old, you may be classed as being competent and you may be able to do this yourself.
Electronic Record Sharing

Today, electronic records are kept in all the places where you receive healthcare.  These places can usually only share information from your records by letter, email, fax or phone.  At times this can slow down your treatment and mean information is hard to access.  This practice, however, uses a unique computer system called SystmOne, which allows the sharing of full electronic records across the different healthcare services.  We are telling you about this so that you can think about your choices.
You can choose whether or not to share your electronic record with other care services.
No clinician can access the shared records unless you give your explicit consent.
You are perfectly entitled to decline to share your medical records, however if you do, please be aware that the quality of healthcare offered by all branches of the NHS can be improved if the clinicians involved have access to accurate, up-to-date and complete medical records.  Please ask for a leaflet at the reception desk if you would like further information.  Please print out and complete a consent form via the link below and hand it in to reception.


Woodhall Spa New Surgery – Electronic Record Sharing Consent Form